The EZVIZ RS20 Pro boasts several appealing features: a 220-minute runtime, edge cleaning, and a self-emptying dustbin. However, at £799, it’s not the most affordable robot vacuum on the market, though it isn’t the priciest either. Despite being a solid option, it falls short of being a top contender in the robot vacuum category. So, what holds it back?
While the RS20 Pro excels in routine cleaning, offers a user-friendly app, and has some fun features—like taking photos of pets—it struggles with larger messes, and its vacuum chute occasionally gets blocked. Despite its self-emptying capabilities, it doesn’t quite live up to expectations when handling substantial messes. For the price, its performance isn’t competitive enough.
Even with these shortcomings, the RS20 Pro is easy to use. The EZVIZ app is intuitive and aesthetically pleasing, making it a great option for first-time robot vacuum buyers. But is it worth the £799 price tag? Read on to find out.
Price and Availability
The EZVIZ RS20 Pro is priced at £799 on Amazon UK, though it frequently goes on sale, with prices dropping as low as £499. It’s generally listed at £599. Unfortunately, the RS20 Pro is not available in the U.S., and there are no current plans to release it in North America. If you’re looking for a top-performing robot vacuum, consider the £799 Shark PowerDetect 2-in-1, which stands out for its extended self-cleaning capabilities. For those dealing with pet hair, the £1,023 iRobot Roomba S9 is a strong contender, though it’s pricier. If you’re seeking something more affordable yet still premium, the RS20 Pro might be a good deal, particularly when on sale.
Setup and Initial Impressions
Before using the RS20 Pro, I had to fully charge it, which took several hours. The setup process itself is fairly straightforward but requires patience, as I had to re-enter my Wi-Fi password multiple times to complete the connection.
Once charged and connected, the vacuum made its first pass through the house to create a map, and I was able to set up a cleaning schedule. The vacuum’s sleek white design and accessible buttons give it a modern look, though the base station is notably large—nearly 20 inches on each side—making it less ideal for smaller homes. This size, however, does provide a larger storage capacity, so the base station requires less frequent manual emptying.
App Features and Usability
The RS20 Pro pairs with the EZVIZ app, available on both the App Store and Google Play. It worked flawlessly on both my iPhone 11 and iPhone 16 Pro. The app is well-organized, offering sections for various EZVIZ products and a “library” tab where you can view your vacuum’s past cleaning activities. For pet owners, the vacuum can take photos of pets, sending cute notifications when you’re away at work. These photos are stored behind a password, ensuring privacy.
The app also allows you to block off specific areas, such as delicate carpets or storage rooms, and set schedules for edge cleaning. It even tracks the lifespan of parts, alerting you when replacements are due.
Performance and Cleaning
The RS20 Pro performs admirably for routine cleaning tasks. Its ability to maintain cleanliness in low-traffic areas and its reliable cleaning schedule are its strongest points. However, when it comes to large messes, the vacuum struggles. I encountered issues when cleaning up cat litter; while the vacuum handled smaller debris, it required additional effort to finish the job with a traditional vacuum, such as the Dyson Gen5Detect.
The self-emptying function is convenient, but I found it unreliable when dealing with larger messes. The vacuum sometimes struggled to fully empty the dustbin, particularly when dealing with more substantial debris. While it’s great for maintenance cleaning, it doesn’t offer the same thoroughness as a full-sized vacuum.
Final Verdict
The EZVIZ RS20 Pro is a solid robot vacuum, ideal for basic maintenance cleaning. Its self-emptying feature and user-friendly app make it an attractive choice for those new to robot vacuums. However, at £799, it doesn’t offer the performance expected at this price point. If you need something that can handle larger messes or provide a more thorough clean, you’ll likely need an additional vacuum for top-up cleans.
While it’s not perfect, the RS20 Pro is a reliable option for those seeking a vacuum to handle light cleaning and maintenance tasks. For larger or more complex cleaning jobs, though, you might want to consider other models.
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